Legal notes and privacy

General website privacy policy

On this page the methods for the management of the site with reference to the processing of the personal data of users that visit the site are described.

It is a privacy policy issued pursuant to art. 13 of European Regulation 2016/679 to those who interact with the company’s web services.

The privacy policy is issued only for this site and not also for other websites that may be visited through links.

The privacy policy identifies a number of minimum requirements for the collection of personal data online and, specifically, the methods, the times and the nature of the information that the data controllers have to provide to users when they connect to, regardless of the purpose of connection.

THE “DATA CONTROLLER”

Data relating to persons identified or identifiable may be processed further to visiting this site.

The “data controller” is P.T.C. S.r.l, in the of its temporary legal representative.

PLACE OF DATA PROCESSING

Processing activities connected with the web services of this site take place at the registered office and are carried out only by technical staff of the Office appointed for processing, or by staff assigned with occasional maintenance operations.

No datum deriving from the web service is communicated or disseminated.

The personal data provided by users that forward requests for the sending of informative material (bulletins, CD-ROMs, catalogues, price lists, responses to questions, various documents, etc.) are used solely to perform the service or assistance requested.

TYPES OF DATA PROCESSED

Browsing data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

It is information which is not collected to be associated with identified data subjects, but by its nature could, through processes and associations with data held by third parties, permit the users’ identification.

This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, the numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are used solely for the purpose of extracting statistical information on use of the site and to check the correct functioning of the services and are erased immediately after processing. The data could be used for ascertaining liability in the event of alleged cybercrime to the detriment of the site: with the exception of this case, at present data regarding website contacts are not kept for more than seven days.

Data provided voluntarily by the user

The optional, explicit and voluntary forwarding of electronic mail to the addresses indicated on this site implies the subsequent acquisition of the address of the sender, necessary for responding to requests, as well as any other personal data included in the message.

Specific privacy policies will be progressively reported or visualized in the website page for particular requested services.

USE OF COOKIES

With regards to the method of use of cookies, reference should be made to the additional and specific “full privacy policy” published on this site and drawn up on the basis of what is provided for by the Provision issued on 8 may 2014 by the Italian Data Protection Authority, which integrates and completes this document.

OPTIONAL PROVISION OF DATA

Apart from what is specified for browsing data, the user is free to choose whether or not to provide personal data. Failed provision may imply the impossibility to obtain what has been requested.

METHODS OF PROCESSING

Personal data are processed with automated instruments for the time strictly necessary to achieve the purposes for which they have been collected.

Specific security measures are adopted to prevent the loss of data, unlawful or incorrect use and non-authorized accesses.

TRANSFERS TO FOREIGN COUNTRIES

Any transfers of personal data to a foreign country outside the European Union or to an international organization shall occur on the basis of an adequacy decision by the Commission or, in the event of transfers as per articles 46, 47 or 49, second paragraph, of the European Regulation, on the basis of appropriate and suitable guarantees.

DATA SUBJECTS’ RIGHTS

The data subjects to whom the personal data refer have the right, at any time, to request access to the data and their modification, cancellation, limitation of processing, the right to oppose their processing, besides the right to portability of the data; they also have the right to submit a claim to the Control Authority.

Enquiries should be made to the Data Controller or to the Data Protection Officer, identified in the person of Juri Torreggiani, having headquarters in Reggio Emilia, Via Piccard n. 16/G, tel. 0522/30.11.69, fax 0522/38.79.96.

This document is the “Privacy Policy” of this site, and shall be subject to updating.

 

Privacy policy for customers and suppliers

This privacy policy has been drawn up and issued pursuant to art. 13 of European Regulation 2016/679 (hereinafter also referred to more simply as the European Regulation), which introduced significant legislative developments.

This privacy policy, therefore, updates and replaces any previous versions issued before now.

Having stated the above, it should be noted that:

1) by effect of the establishment of a business relationship and during the course of such relationship, our company will need to collect and process your personal data;

2) the following definitions given by the aforementioned European Legislation are herewith provided for the purpose of clarity:

Personal data: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Pursuant to article 13 of European Regulation 2016/679, therefore,

we hereby inform you

that the collection and processing of your personal data shall be carried out by the undersigned company in compliance with the following:

  1. purpose: the data will be processed for the correct fulfilment of accounting, tax, commercial and technical obligations and for all business activities in general related to the business relationship in force;
  2. advertising purposes: the data may be used, subject to specific and explicit consent, also for the sending of advertising/communication material by post, e-mail, telephone, fax, text message and similar; after having giving consent, it is, however, your right to oppose the processing of your data for this purpose at any time and without expense;
  3. procedures: the data will be processed with both paper and electronic/computerised/telematic instruments/forms, in full compliance with the law, according to principles of lawfulness and fairness and so as to safeguard your privacy;
  4. optional provision of data: the provision of data is optional and not compulsory;
  5. consequences of refusal: the refusal to provide data or the opposition to their processing, may imply the impossibility of continuing any business relationship or relationship of any other nature with our company; denial of the use of the data for the sending of advertising material/communication shall not have any consequence on present or future relations;
  6. persons or legal entities or categories of persons or legal entities (addressees) to which the data may be communicated or disseminated: personal data may be communicated to third parties only for the fulfilment of legal or contractual obligations. The data shall, in no event, be disseminated;
  7. persons tasked with processing: the data shall be processed exclusively by suitably authorized company staff working in the administrative and commercial sector;
  8. automated decision-making processes (e.g. profiling): automated decision-making processes are not applied in any way;
  9. rights of the data subject: you have all the rights provided for by the European Regulation, including the right to request access to personal data and their modification, their cancellation, limitation of the processing, the right to oppose their processing, besides the right to the portability of the data. You also have the right to submit a complaint to the Control Authority;
  10. transfers to third party countries: any transfers of personal data to a third party country outside the European Union or to an international organisation shall occur on the basis of an adequacy decision by the Commission or, in the case of transfers as per articles 46, 47 or 49, second paragraph, of the European Regulation, on the basis of appropriate and suitable guarantees;
  11. data storage period: the data shall be stored for a period which is strictly necessary to deal with the data subject’s requests or on the basis of what is provided for by current regulations or by any contractual clauses;
  12. data controller: the data controller is P.T.C. S.r.l, having headquarters in Rubiera (RE), Via Mantegna n. 4, in the person of its temporary legal representative;
  13. data protection officer: the data protection officer is Juri Torreggiani, having headquarters in Reggio Emilia, Via Piccard n. 16/G, tel. 0522/30.11.69, fax 0522/38.79.96: any request for clarification or information may be addressed to this officer.

This privacy policy may be integrated, verbally or in writing, with further elements and indications, to best meet your information requirements regarding “Privacy” and to comply with the regulatory developments.

Reggio Emilia, 05/10/2018

The data controller P.T.C. S.r.l

 

Marketing privacy policy

Whereas

1) further to your visits to this site, the completion of forms, the receipt of your requests/queries, preliminary contact, market surveys and research, the possible establishment of commercial relations, our company will collect and process your personal data;

2) the following definitions given by the aforementioned European Legislation 2016/679 are herewith provided for the purpose of clarity:

Personal data: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Having stated the above, in compliance with article 13 of European Regulation 2016/679,

we hereby inform you

that the collection and processing of personal data shall be carried out by our company in compliance with the following:

  1. general purposes: the data shall be processed to meet your requests/answer your queries, for the correct execution of bureaucratic, accounting, fiscal and technical procedures and for business activities which are compulsory by law and, in any case, strictly associated with the business relations in force;
  2. “direct marketing” purposes”: your data may be used, only and exclusively subject to your free, optional, specific and explicit revocable consent at any moment, also for the sending of advertising material/communications by post, e-mail, telephone, fax, sms and mms messages and similar instruments; after having given your consent, it is, in any case, your right to object, at any time and without charge, the processing of your data for this purpose;
  3. procedures: the data will be processed with both paper and electronic/computerised/telematic instruments/media, in full compliance with the law, according to principles of lawfulness and fairness and so as to safeguard your privacy;
  4. optional provision of data: the provision of your data is optional and not compulsory;
  5. consequences of refusal: the refusal to provide data or the opposition to their processing for the purposes as per point a), may imply the impossibility of satisfying some of your requests; denial of the use of the data for the purposes as per point b), shall not have any consequence on the recognition of benefits bound to promotions or outstanding relations;
  6. persons or categories of persons (addressees) to which the data may be communicated or disseminated: personal data may be communicated to third parties only for the fulfilment of legal or contractual obligations. The data shall, in no event, be disseminated;
  7. persons tasked with processing: the data shall be processed exclusively by suitably authorized company staff working in the administrative, marketing, IT and commercial sector;
  8. automated decision-making processes (e.g. profiling): automated decision-making processes are not applied in any way;
  9. rights of the data subject: you have all the rights provided for by the European Regulation 2016/679, including the right to request access to personal data and their modification, their cancellation, limitation of the processing, the right to oppose their processing, besides the right to the portability of the data. You also have the right to submit a complaint to the Control Authority;
  10. transfers to third party countries: any transfers of personal data to a third party country outside the European Union or to an international organisation shall occur on the basis of an adequacy decision by the Commission or, in the case of transfers as per articles 46, 47 or 49, second paragraph, of the European Regulation, on the basis of appropriate and suitable guarantees;
  11. data storage period: the data shall be stored for a period which is strictly necessary to deal with the data subject’s requests or on the basis of what is provided for by current regulations or by any contractual clauses;
  12. data controller: the data controller is P.T.C. S.r.l having headquarters in Rubiera (RE), Via Mantegna n. 4, in the person of its temporary legal representative;
  13. data protection officer: the data protection officer is Juri Torreggiani, having headquarters in Reggio Emilia, Via Piccard n. 16/G, tel. 0522/30.11.69, fax 0522/38.79.96: any request for clarification or information may be addressed to this officer.

This privacy policy may be integrated, verbally or in writing, with further elements and indications, to best meet your information requirements regarding “Privacy” and to comply with the regulatory developments.

Date: 05/10/2018

The data controller P.T.C. S.r.l

 

Cookie Policy

Introduction

This “extended policy” has been drawn up and customized specifically for this site on the basis of the Measure of 8 May 2014 issued by the Data Protection Authority for the protection of personal data. It integrates and updates other policies already present on the site and/or issued beforehand by the company, in combination with which all elements requested by art. 13 of European Regulation 2016/679, as well as by other Measures of the Data Protection Authority for the protection of personal data.

Important information

Third parties should note that the use of this policy, or also of only parts of it, on other websites, reference to which would certainly be not applicable and/or erroneous and/or out of place, could imply the infliction of heavy sanctions on the part of the Data Protection Authority for the protection of personal data.

Subject matter of the policy

Our company uses so-called “cookies” in these technological web pages and this policy is aimed at illustrating to the user their means of use. This document annuls and fully replaces any previous indications provided by the company on the theme of cookies, which are therefore to be considered as completely superseded.

What are cookies?

Cookies are series of text (files of small dimensions), which the sites visited by a user send to their terminal (pc, tablet, smart phone, etc.), where they are stored and then retransmitted to the same sites that sent them during the user’s subsequent visit.

Types of cookies and relative purposes

The cookies used in this website are of the following types:

  1. Technical cookies: permit the user to enjoy optimal and rapid browsing on the website and the efficient use of services and/or the various options that the site offers, making it possible, for example, to make a purchase or to log in for access to reserved areas. These cookies are necessary in order to improve exploitation of the website but can, however, be disabled.
  2. Analysis cookies: anonymous and aggregate web analysis tools, which make it possible to obtain information on how users exploit the website, how they arrived, the number and duration of the visits, etc. These cookies allow for the introduction of improvements into the website, facilitating access on the part of users and for making statistical analyses. These cookies are not necessary for optimal exploitation of the website and therefore can be disabled.
  3. Third party cookies: cookies installed on the user’s terminal by the operators of third party sites through this site. Third party cookies, generally used for analysis purposes, mainly derive from the operations of Google Analytics. It’s possible to have more information on Google Analytics by clicking on the following link: http://www.google.it/intl/it/analytics.

To disable the cookies and to prevent Google Analytics from collecting browsing data, it’s possible to download the additional component of the browser to disable Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout.

Browser set up

We would like to inform you, moreover, that the user can configure their privacy parameters in relation to the installation and use of cookies, freely and at any time, directly through their browser program by following the relative instructions.

Specifically, the user can set up the so-called “private navigation”, thanks to which their browser program interrupts the historic saving of sites visited, any passwords inserted, cookies and other information on the pages visited.

Please note that in the event that the user decides to disable all the cookies (also those of a technical nature), the quality and the rapidity of the services offered by this website could deteriorate drastically with the possible loss of access to a number of sections of the site.

Practical indications for the user for the correct browser set up

To block or limit use of the cookies, both on the part of this site and on the part of other websites, directly through the browser, it is possible to follow the simple instructions set out below with reference to the most commonly used browsers.

Google Chrome: click on the icon in the top right-hand corner named “Personalizza e controlla Google Chrome” (Customize and control Google Chrome), then select the menu heading named “Impostazioni” (Settings). In the mask that opens up, select the menu heading named “Mostra impostazioni avanzate” (show advanced settings) and then on the menu heading named “Privacy”, click on the “Impostazioni contenuti” (contents settings) button where it’s possible to set the blocking of all or part of the cookies.

Microsoft Internet Explorer: click on the icon named “Strumenti” (Tools) in the top right-hand corner, then select the menu heading named “Opzioni internet” (Internet options). In the mask that opens up, select the menu heading named “Privacy” where it’s possible to set the blocking of all or part of the cookies.

Mozilla Firefox: from the drop-down menu positioned on the top left-hand corner, select the menu heading named “Opzioni” (Options). In the mask that opens up, select the menu heading named “Privacy” where it’s possible to set the blocking of all or part of the cookies.

Date of preparation of this document: 05/10/2018

 

Reach

P.T.C. S.r.l products and regulation (EC) No 1907/2006 (REACH)

In accordance with the art. 33 of the regulation (EC) n. 1907/2006 (REACH), P.T.C. S.r.l announces that in products having components in steel alloys, aluminum alloys and brass alloys, it is lead content (very high risk substance – SVHC – with CAS number 7439-92-1) in higher concentrations at 0,1% w/w.
For these products, if used in accordance with their intended use, no special precautions for use are required.

Reggio Emilia, 27th June 2018

 

Quality and Certification

PEOPLE QUALITY

For P.T.C. S.r.l, the importance of the individual and his role in the creation of quality and in achieving aims, is a reason for continuous training activity and stimulus to growth.
Quality begins in P.T.C. S.r.l with the training and involvement of the personnel at all levels.

PROCESS QUALITY

P.T.C. S.r.l knows that achieving aims is the result of numerous activities strictly connected to one another. All the company’s processing chain, from administering orders to programming, from the supply of raw materials to after-sales services, is regulated by procedural systems and subjected to continuous re-examination.

PRODUCT QUALITY

For P.T.C. S.r.l, the company offer is formed by two indissoluble aspects: product and service.
Attention to market changes and the requests of Clients leads to the continuous development of new products that link the fruits of the most advanced technology to our usual reliability.

ISO 9001:2015

 

Code of Ethics

The good name of our company on the market is due in no small measure to the virtuous approach we adopt in our business dealings, and to relations with our stakeholders.

At P.T.C. S.r.l, we are convinced that a company can achieve great things only if it is inspired by strong and positive values like those which characterized our founders, and which we continue to keep alive today: probity, skill, team spirit and flair for innovation.

The P.T.C. S.r.l Code of Ethics gives a clear statement as to our principles of conduct, based on transparency and confidentiality, to areas of application, and to the company’s commitments regarding internal and external relations.

Code of Ethics